Effective Date: 1st June 2024

At IndoInnovate AI Technologies Private Limited, we strive to ensure our clients are satisfied with our services. This Refund and Cancellation Policy outlines the conditions under which refunds and cancellations will be processed.

1. Services Provided

Our services include startup advisory, strategic consulting, and other related services as detailed on our website www.indoinnovate.com.

2. Refund Policy

a. Consultation Services:

- Initial Consultation: Fees for initial consultations are non-refundable once the consultation has been conducted.

- Ongoing Advisory Services: If you are not satisfied with our ongoing advisory services, you may request a refund for the unused portion of the service. Refunds will be prorated based on the time remaining in the service period. Any refund request shall be processed on the basis of merit of the case in 7 Working days.

b. Workshops and Training Programs:

- Cancellation by Client: If you need to cancel your participation in a workshop or training program, you must notify us at least 7 days before the scheduled start date to receive a full refund. Cancellations made within 7 days of the start date will not be eligible for a refund.

- Cancellation by Us: If we need to cancel a workshop or training program, you will receive a full refund of the registration fees.

3. Cancellation Policy

a. Service Subscriptions:

- Monthly Subscriptions: You may cancel your monthly subscription at any time. The cancellation will take effect at the end of the current billing cycle. No refunds will be issued for partial months.

- Annual Subscriptions: If you cancel an annual subscription, you will receive a prorated refund for the unused portion of the subscription, calculated from the date of cancellation to the end of the subscription period.

- Custom projects: require a deposit to begin work. If you cancel a custom project before its completion, the deposit is non-refundable. If you have paid in full, you will receive a refund for the unused portion of the project, less any expenses incurred up to the point of cancellation.

4. How to Request a Refund or Cancellation

To request a refund or cancellation, please contact our support team at:

Email: indoinnovate@gmail.com 

Phone: +91 6264299032

Please include your name, contact information, and details about the service you wish to cancel or for which you are requesting a refund. We will process your request within 7 business days and notify you of the outcome.

5. Changes to This Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.

6. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at:

IndoInnovate AI Technologies Private Limited  

32/4, Bairathi Colony FN 1, Indore Collectorate, Indore, Madhya Pradesh, India, 452007 

Email: indoinnovate@gmail.com

Phone: +91 6264299032  

Thank you for choosing IndoInnovate AI Technologies Private Limited. We appreciate your business and are committed to providing you with the highest level of service.